How to view your PIN numbers

Mobile app

1. Open the app on your mobile device and log in to your account.
2. Tap the Manage Cards tile*.
3. Tap the PIN Reminder tile.
4. All of the fuel cards in your account will be listed in a table. Find the card you’re looking for and tap the blue play button in the column titled Show Reminder.
5. If you need to retrieve the PIN numbers of other cards, simply repeat this process.

*Can’t access the Manage Cards tile? Ask your account administrator to update your user permissions.

Browser

1. Click here to visit and log in to your account.
2. Click the Fuel Cards tile.
3. Click the Manage Cards tile.*
4. All of the fuel cards in your account will be listed in a table. Find the card you’re looking for and click on it’s row.
5. Click the Pin Reminder button in the Details section of your card’s profile.
6. Your PIN number will appear on screen for approximately 10 seconds.
7. If you need to retrieve the PIN numbers of other cards, simply repeat this process.

*Can’t access the Manage Cards tile? Ask your account administrator to update your user permissions.

If you require further assistance, please call our Customer Services team on 0344 880 2468