How to view your PIN numbers

Mobile App Instructions:

    • Open the Radius Velocity app on your mobile device and log in.
    • Tap the Fuel Cards tile.
    • Tap the View PINs tile.*
    • A list of all fuel cards in your account will appear. Find the card you need and tap the blue View PIN button.
    • The PIN will appear on screen for approximately 20 seconds.
    • To retrieve the PINs of other cards, repeat this process.

*Can’t access the View PINs tile? Ask your account administrator to update your user permissions.

Browser Instructions:

  1. Visit radiusvelocity.com and log into your account.
  2. Click the Fuel Cards tile.
  3. Click the View PINs tile.*
  4. A list of all fuel cards will appear in a table. Find the card you need and click the blue View PIN button on the right.
  5. The PIN will display on screen for around 20 seconds.
  6. To view PINs for other cards, simply repeat the process.

*Can’t access the View PINs tile? Ask your account administrator to update your user permissions.

If you require further assistance, please call our Customer Services team on 0344 880 2468

UK Fuels is part of Radius

Radius started in 1990 as a fuel card provider in the UK. Now, we support over 400,000 customers worldwide with fleet and connectivity solutions that scale with their businesses.